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While the vast majority of transactions are hassle-free and there
are no problems, I have to state my terms and conditions for the
few who seem unable or unwilling to co-operate.
Advertising,
even on E-Bay costs money, Money that I owe, the second an auction
ends, so you can see why sellers get a little 'irked' when buyers
have problems completing the deal after the auction ends, therefore:-
1.
Please ASK questions BEFORE placing a bid, I will try to answer
any questions within 24hrs and often much sooner, i dont mind
answering questions, i would much rather answer a question and
put a buyer off than have a problem later.
2. If you are unsure of any aspect of the auction, the product,
or me then please, DO NOT BID
3. Finally if you are unlikely to be able to complete the transaction
for any reason, please DO NOT BID.
Ok,
heres the other bits:-
Payment
Terms:
Payment is to be made within 7 days of the auction
ending unless by prior arrangement.
You can pay my by NOCHEX (www.nochex.co.uk)
if you want to pay me from your bank account, PAYPAL (www.paypal.co.uk)
if you want to use a credit card or electronic transfer or cash
if you collect the item.
I dont like any other payment method, and if you insist on sending
me a cheque, I will hold your goods for 10 working days to make
sure it clears.
Winning
Bidders :
If payment is not received for winning bids within 7 days of the
end of the auction, the item will be re listed and the winning
bidder will be treated as a NON-PAYING BIDDER, reported to E-Bay
and negative feedback will be given, in this world of high speed
communications, next day deliveries and e-mail, taking more than
7 days to pay for anything is 'having a laugh'.
Also please be aware that under your terms and conditions for
membership of E-bay, you agreed that placing a bid on an auction
is a legally binding action.
Shipping
:
Items are shipped after payment has cleared into my account.
I always obtain proof of posting.
Items are sent via Royal Mail or a well known carrier and at the
buyers own risk,
I will not be held responsible for items lost or damaged in transit.
Insured postage is available if requested and paid for by the
buyer and the buyer is to pursue any claim against the courier,
however I will provide all information and any assistance i can
in correcting delivery problems.
Note: by E-bays own definition, quote: 'Sellers may charge
reasonable shipping and handling fee to the final price of their
item, providing that this fee is disclosed up front in the listing.
A shipping and handling fee can cover the seller's reasonable
costs for mailing, packaging and handling the
item'
I ALWAYS display the full shipping cost on my adverts, it WILL
include packaging and handling costs that are
reasonable for the item, if you dont think my shipping costs are
reasonable please DONT BID on my item.
I do not refund postage costs if there is a problem, read my
reviews, this is not a scam or an attempt to profit in any way,
but I spend a large amount of my time making sure transactions
are correct and items work, problems are very rare.
Item
Condition :
I sell items that are Brand New or Ex-display, ex-catalogue and
'seconds', every advert says CLEARLY which of these the item is.
Items marked 'ex-display', 'ex-catalogue' or 'slight second',
may have slight cosmetic damage, the packaging may be damaged
or missing and the manuals documentation may be photo-copies etc
however the item will work as described and all such information
will be IN THE ADVERT before you bid.
Items marked 'tested' will have been removed from packaging, tested
to the best of my ability and re-packaged.
Items marked 'Boxed New' will not have been opened.
Please check your item within 3 days of reciept, i change stock
regularly and probably will not have a replacement item after
this time, in any case, if your first contact with me is
later than three days after reciept i will not (and this is final)
discuss any form of refund or return, this is to protect
myself from those out there that think they can use an item, break
it, then return it when they get bored, once again, if you want
that sort of returns policy, go pay full price in the high street.
Warranty
:
I am a very reasonable person, talk to me if you have a problem
with the goods and we will sort it out, however, due to the price
I sell at No warranty is implied or given (this is final).
All items are sold as seen and are fully working unless stated
otherwise because I take a LOT of time checking the items I sell.
I dont accept returns UNLESS we have discussed it, I have had
time to rectify ALL problems and I have agreed to take it back
(if you want cast iron returns, go pay full price in the high
street and DONT BID).
IF I agree a refund please be fully aware that I do not
refund postage costs at all, as I have previously mentioned I
charge only reasonable postage costs and I do not profit from
them, neither do I expect to lose from them.
Internation
/ Overseas bidders please read this:
Auction currency is UK Pounds only, no other currency is acceptable
unless the winning bidder is prepared to pay the conversion charges.
Shipping costs quoted are for the UK only, International bidders
should contact me for a shipping cost BEFORE bidding, be aware
that i dont like shipping abroad and will avoid it if i can.
NOTE: By E-bays own stated rules, quote 'Buyers pay additional
costs that may apply such as duties, taxes, and customs clearance
fees.'
I do not know your local laws etc, these are your responsibility,
if you dont know them or are not sure please dont bid on my items.
Finally:
I really want to provide quality goods and service at great prices
and I spend a lot of time checking my goods, and I aim to sell
them at a price that I would be happy buying at.
I want you to return and buy again and I want you to know that
you have got a great deal buying from me on e-bay rather than
the high street.
My terms and conditions are not extraordinary or unreasonable,
my adverts are honest and clear and I have no way of forcing you
to bid.
I appreciate your bids, I enjoy "e-bay'ing" and the
best part is completing a transaction where I and my buyer are
happy.
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